Cashing Out to Your Own Wallet
Payouts go back the way they came. Open the withdrawal tab, choose the wallet or bank account that sent your deposits, and enter the amount you want out. Anything above your balance is refused before it is submitted, so a request never sits as a negative. If the name on your wallet does not match the name on your account, the request
holds until the check clears. After that the amount leaves your balance for your bKash, Nagad, Rocket, Upay wallet or bank account.
- Clear your account check — Send your ID and selfie through the verification screen first. A cleared check means your first payout is not parked waiting on documents.
- Choose the route back — Pick the wallet or bank account you deposited from. Keeping the same number makes your request simpler for us to match against your history.
- Enter the amount — Type what you want to take out. The screen flags any balance still tied to an open round, and that portion stays until the round settles.
- Watch the status line — Every request carries a status in your account history: submitted, checking, paid. If it holds, support tells you which document is missing.